What does the Cruise Include?
Get ready for the ultimate 3-night concert cruise festival experience! Your ticket includes your cabin, all meals and basic drinks at our included dining spots, live concerts with your favorite artists, line-dancing events and lessons and access to all the fantastic amenities aboard the Carnival Panorama, with service gratuities and fees covered.
You’re in for nonstop music, sun, and good vibes! Plenty to keep the party going – try your luck in the casino, relax by the pool or hot tub, or join in on games, sports, and themed events. Dive into DJ sets, karaoke, and trivia, meet artists up close, and capture the memories at photo booths and art shows. It’s the perfect mix of music, fun, and vacation bliss – all on the high seas!
What Is the Cancellation Policy?
All reservation deposits and payments made are non-refundable.
Due to the unique nature of our event and venue, we maintain a strict cancellation policy. All cabin reservation cancellations — including any additional taxes, fees, and gratuities — are non-refundable for any amount or any reason. Cancellations will also result in the termination of any future scheduled payments.
Travel Insurance Recommendation:
Concert Cruise Events strongly recommends the purchase of travel insurance to protect your investment. Guests may choose to purchase travel insurance through any company of their choice; however, we partner with Travel Guard to provide a convenient option.
Travel Guard provides travel insurance for guests in all U.S. states. If you encounter any issues with the insurance link connected to your reservation, please contact Travel Guard directly.
To review policy details, benefits, terms, and conditions, contact Travel Guard at 800-826-4919 or visit their website for a quote. When calling, please reference Affiliate #00639472 (Cruising Agents).
Please note: Although travel insurance is offered during the reservation process, all travel insurance sales and payments are made directly through Travel Guard.
Are There Accommodations for Accessible Cabins or Special Needs?
Carnival Panorama is equipped to accommodate guests with accessibility needs, ensuring a comfortable and enjoyable cruise experience for everyone.
Accessible Cabins:
Carnival Panorama offers a range of accessible cabins designed to meet various mobility and accommodation needs. These cabins must be booked directly through our Concert Cruise Events support team so we can ensure your specific requirements are met. Please discuss your needs with our representative when reserving your cabin. Your information and accessibility requirements will be sent to Carnival’s Access Team
approximately 60 days before sailing.
Mobility Assistance:
Once onboard, wheelchairs are available only in the event of a medical emergency. If you require mobility assistance for embarkation and/or debarkation, this can be arranged upon request at the port. Guests who need to use a mobility assistive device throughout their vacation should plan to bring their own or rent one from a third-party company that partners with the cruise line, such as Scootaround. You may rent equipment once you receive your Carnival reservation number (approximately 90
days prior to sailing).
- Scootaround Contact:
1-888-441-7575 (toll-free)
scootaround.com
CPAP Machines:
Guests using a CPAP machine must pack it in their carry-on luggage. Carnival carries distilled water, which can be purchased either pre-cruise (through Carnival’s Fun Shops at 1-800-522-7648) or onboard by contacting Room Service. If you choose to bring your own distilled water, it must be hand-carried along with your CPAP machine.
Additional Accessibility Information:
- Refrigerators are available in all staterooms for storing insulin.
- Most dietary needs can be accommodated onboard with a request to the restaurant
manager. - Service Dogs: Carnival Cruise Line accepts service dogs trained to perform a specific task
in accordance with ADA guidelines.
Emotional Support animals are not permitted and cannot sail.